Privacy Policy

Introduction

BC Live Productions (“we,” “our,” or “the Company”) respects your privacy. This Privacy Policy describes how we collect, use, and protect information about crew members and production staff who interact with us through the CrewDone platform.

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Information We Collect

We may collect the following categories of information when you register as crew or accept a booking:

• Contact information: Name, email address, and mobile phone number

• Professional information: Role, availability, compliance documents, and work history

• Communications: Messages, acknowledgements, and responses sent through the platform, including SMS opt-in records

• Financial information: Payroll details required to process compensation for completed work
   

How We Use Your Information

• To manage and communicate about your bookings and production work

• To send you booking confirmations, call sheets, contracts, and schedule updates via email and SMS

• To process payroll and maintain records required by applicable law

• To verify compliance with production requirements (certifications, permits, etc.)

• To improve our crew management processes
   

SMS Communications

If you provide your mobile phone number, we may send you SMS messages related to your bookings and crew role. You can opt out at any time by replying STOP to any message. See our SMS Terms and Conditions for full details. We do not sell or share your mobile number with third parties for their marketing purposes.

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Sharing of Information

We do not sell your personal information. We may share your information with:

• Production clients and coordinators who have engaged you for a booking

• Service providers who assist with payroll, contract signing, compliance training, and communication delivery (e.g., Twilio for SMS)

• Government authorities where required by law
   

Data Retention

We retain your information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. Payroll and tax records are retained as required by applicable employment law.

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Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information. To submit a privacy request, contact BC Live Productions directly through the CrewDone platform.

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Security

We use industry-standard security measures to protect your information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security but we take reasonable steps to protect your data.

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Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

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Contact

For questions or concerns about this Privacy Policy, contact BC Live Productions through the CrewDone platform.